Chandigarh-Punjab New & Renewable Energy Sources Minister Aman Arora on Friday assumed the charge of one more department as Minister of Governance Reforms and Public Grievances (DGR&PG) after the recent reshuffling in Punjab Cabinet.
After assuming the charge, Aman Arora reviewed the functioning of the Department of Governance Reforms and Public Grievances with Principal Secretary Tejveer Singh, Director Girish Dayalan and other officials of the department.
Giving a presentation, Principal Secretary DGR Tejveer Singh apprised the Cabinet Minister that as many as 433 services are being provided through 535 Sewa Kendras in the state in the mandated timeline.
He also informed about the Public Grievances Redressal System (PGRS), e-office and state DBT cell, and other projects being carried out by the department.
Aman Arora directed the department officials to analyze one year of data on citizens' services being provided at Sewa Kendras and submit a list of the least and best-performing districts and habitual services delayers.
Aman Arora asked the department officials to push for reforms more vigorously and accountability in its administrative structure at all levels for empowering citizens with transparent and seamless service delivery in their proximity through Information & Communication Technology.
He also expressed his gratitude towards the Punjab Chief Minister S Bhagwant Singh Mann for assigning him this new responsibility, while assuring that he would discharge his duty with full dedication and honesty to ensure time-bound services to people in a transparent manner.